Rock Star Receptionist
New Course – Rock Star Receptionist
The soul of the salon, a great receptionist, enhances the client’s experience whilst supporting the team.
The soul of the salon this one-day course includes:
What is & How to deliver an exceptional client experience
The 2:5 of first & last impressions
Practical tips for appointments, rebooks & upsells
How to deal with complaints & compliments
Each Rock Star Reception attendee will receive:
🌟Checklist for your Salon Reception
🌟A-Z Guide for a Rock star Receptionist
Course Dates:
Thursday 13th March
Thursday 15th May
Meet your trainer: Laura
Laura has over 20 years of experience spent running salons and academies. As a salon owner and local business, she loves looking after the management team and focusing on the client experience.
